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Return Policy

FINAL SALES

Personalized Items, Late Fees, and Handling Fees are NOT eligible for refunds. All Customized/Personalized items are non-refundable, nonexchangeable and non-returnable.

 

REFUNDS

If unfortunately, you are not eligible to graduate, you must contact and submit to our office a written request by email or mail PRIOR TO

 

GRADUATION for refund on cap and gown unit or other certain qualified items. These items that qualify, must be returned to our office in 100% new condition and original packaging prior to graduation for eligibility.

Please allow 2-4 weeks after graduation for processing of your refund. Any changes or cancellation must be done within 3 days of transaction.

 

UNDELIVERABLE/ UNCLAIMED ITEMS:

Undelivered graduation merchandise/items will be held in our office for a maximum period of 10 days after graduation, and will NOT be eligible for a refund.

Unclaimed items, jackets, sweaters, patches, class rings after 30 days will NOT be eligible for a refund (including any deposits or payments). Since these are special customized items, they are subject to other actions to be taken if necessary for payment collection.

 

***FINAL BALANCES***

FINAL BALANCES FOR GRADUATION MUST BE PAID IN FULL BY END OF JANUARY YOUR GRADUATION SEASON. Your Cap & Gown will NOT be released until all ordered items have been PAID IN FULL.

About us

Creative Keystrokes takes great pride in celebrating your accomplishments with superior recognition products. 

2302 Parklake Drive, Suite 142

Atlanta, GA 30345

770.469.4543

contact@creativekeystrokes.net

© 2015 Creative Keystrokes All Rights Reserved. Designed By #ThinkOCG

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